Privacy Policy

Effective Date: August 14, 2025
Last Updated: August 14, 2025

Sigma Pioneer LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately.

1. Information We Collect

We may collect the following types of information from you:

A. Information You Provide Directly

Contact Information: Name, email address, phone number, business name, job title, and mailing address.

Account Information: Username, password, and any details you submit when creating an account.

Service Information: Details related to the systems, automations, or integrations you request from us.

Payment Information: Credit/debit card details or other billing information (processed securely through our payment processors).

B. Information Collected Automatically

Usage Data: IP address, browser type, device identifiers, pages viewed, time spent, and referring website.

Cookies & Tracking Technologies: To enhance user experience, analyze usage patterns, and improve service delivery.

C. Information from Third Parties

We may receive information about you from third-party platforms, integrations, or partners when you connect them to our services.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services.

Process transactions and manage billing.

Respond to inquiries, provide support, and improve customer service.

Personalize user experience and deliver targeted content.

Conduct analytics and measure performance.

Send marketing communications, promotions, and service updates (with your consent).

Comply with legal obligations and prevent fraud or misuse.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

With Service Providers: Vendors and partners who perform services on our behalf (e.g., payment processors, hosting providers, CRM platforms).

For Business Operations: When integrating tools, automations, or analytics as requested by you.

For Legal Reasons: If required by law, court order, or to protect our legal rights.

In a Business Transfer: In the event of a merger, acquisition, or sale of company assets.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Object to or restrict certain processing activities.

Withdraw consent for marketing communications.

Request a copy of your data in a portable format.

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website and services may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Sigma Pioneer LLC
1011 N Main St Ste B, Kissimmee, Florida 34744
Phone: (857) 754-6327
Email: [email protected]